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Frequently Asked Questions

Have a question about Acrylic Blocks? These are some of the most commonly asked questions about acrylic blocks, but if you have others, please contact us and we'll be happy to help you.

Will the blocks yellow?

The acrylic in our blocks has passed Federal tests and A.S.T.M. tests for UV stability.  In 25-year accelerated tests, our blocks lost only 4% of their color (the cause of yellowing).  The human eye can only detect a 6% or greater loss.

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Will the blocks scratch?

With normal use, scratching isn't a problem.  However, if your blocks do become scratched, those scratches are easy to remove using a plastic polish.




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What if I break a block?

If a block is simply scratched, the scratches can easily be removed without replacing the block. If the block is cracked or broken, a block replacement kit is available. The damaged block is removed and a replacement block is installed in its place. Total replacement time is about 25 minutes. Our vinyl framed windows feature a replaceable insert unit. Simply install a new unit as you would any traditional insulated glass unit.

Replacement Block Video

Insert Unit Replacement Video

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How do I clean the blocks?

Hy-lite blocks are made of high quality acrylic and requires a small amount of care when cleaning.  Wash only with a mild soap or detergent and lukewarm water, or a good quality plastic cleaner.  Use a clean sponge or a soft cloth to minimize scratching.  Rinse well with water.  Do not scrub or use harsh brushes.  Harsher cleaners are not necessary--always check with the cleanser's manufacturer for compatibility with acrylic.

USE: Mild soap or detergent, such as Joy dishwashing liquid, or an approved acrylic plastic cleaner or polish.  For a sparkling shine, use Pledge furniture polish after cleaning. 

DO NOT USE: Tile cleaners, or abrasive cleaners such as: Comet® bathroom, Scrub free® soap scum remover.

DO NOT USE: Benzene, acetone, gasoline, or carbon tetrachloride.

DO NOT: clean in hot sun or at elevated temperatures.

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How long does it take to get my order?

Loose block orders are ready to ship.  You should receive your order in 5-7 business days or less with ground shipping.  Other shipping options are available..

Contact us for rush orders or to track your order.  Toll free phone (888) 500-2665.



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Which block pattern should I consider if privacy is my main concern?

Many people find that any of our acrylic blocks provide the privacy they need.  However, for ultimate privacy, you'll want to use our Glacier Wave blocks.  One side of the block (exterior side) has the "Glacier" (cracked ice) pattern to make it nearly opaque.

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A division of The Kitchen Store, inc. Est. 1965
6322 West Slauson Ave.
Culver City, CA 90230
Toll free: (800) 726-1747, E-Mail: save@acrylicblocks4less.com